In today’s competitive project environment, disputes, delays and unforeseen changes are inevitable. Effective claim management services are essential to safeguard project profitability, timelines and client relationships. At OPM Group, we deliver professional claim management and project claim consultancy across Europe, the Middle East and North America, ensuring fair and efficient resolutions.
Our expertise covers a wide spectrum of industries, including EPC projects, construction, energy, infrastructure and oil & gas. While we will briefly touch on oil and gas here, you can find a dedicated page with deeper insights on that sector.
Change is inevitable in complex projects. Managing it systematically is essential to prevent disputes.
By integrating structured change management with claim consultancy, we ensure changes are captured, justified and properly compensated
At OPM Group, we combine technical expertise, contractual knowledge and industry experience to deliver reliable claim management solutions. Our international presence in Canada, Germany and beyond allows us to understand both regional and global project challenges. Our Key Strengths:
One of the main advantages of working with OPM Group is our ability to provide truly independent and objective claim consultancy. We are not influenced by internal project politics or contractual pressures, which allows us to deliver clear, evidence-based advice. Our experts carefully analyze documentation, timelines and financial data to build fair and defensible claims. By maintaining neutrality, we ensure that both contractors and clients receive balanced solutions that protect their interests. This independent approach adds credibility to negotiations, supports dispute resolution, and helps avoid unnecessary conflicts during the project lifecycle.
At OPM Group, our team possesses a deep understanding of FIDIC, NEC, and other international contract standards. This expertise allows us to interpret complex contractual clauses accurately and identify potential risks or entitlements. Whether handling EPC projects, construction or infrastructure, we apply these standards to analyze claims, assess obligations, and support dispute resolution. Our knowledge ensures that all recommendations are aligned with global best practices, reducing ambiguity and strengthening the credibility of claims. Clients benefit from well-structured advice that is both technically sound and legally defensible, providing confidence throughout the project lifecycle.
OPM Group has a strong track record in dispute resolution and managing ICC court cases as an independent expert. Our experts guide clients through negotiation, mediation, arbitration and litigation, ensuring that claims and counterclaims are presented clearly and professionally. We prepare comprehensive documentation, technical evidence and expert reports to support our clients’ positions. By combining legal awareness with practical project insights, we help minimize risks and maximize the chances of favorable outcomes. This capability ensures that both contractors and clients have reliable, objective support when disputes escalate to international arbitration or complex legal proceedings.
OPM Group has a proven track record in supporting complex EPC and infrastructure projects. Our team assists clients in identifying, documenting and managing claims throughout the project lifecycle, ensuring that delays, disruptions and cost impacts are properly addressed. By combining technical knowledge with contractual expertise, we help clients maintain project control and mitigate financial risks. Our structured approach to claim management, change documentation and dispute resolution has successfully supported numerous large-scale projects, providing transparency, accountability and confidence for all stakeholders involved.
Every successful claim management service begins with a thorough analysis. Our team carefully reviews contracts, project documents and correspondence to identify entitlement and liabilities.
Our Claim Analysis Approach:
The first step in effective claim management services is a careful review of contract terms and obligations. At OPM Group, we analyze every detail of the contract, including scope of work, timelines, payment conditions and risk allocations. This process helps us detect potential gaps, ambiguities or conflicts that might later result in claims or disputes. By understanding contractual rights and duties from the beginning, we ensure that future claims are supported by strong evidence. This structured approach reduces risks, strengthens negotiations, and provides our clients with confidence that their positions are contractually protected.
In claim management, proving entitlement requires more than just identifying an issue—it demands showing a clear link between the event and its impact. At OPM Group, we focus on establishing strong cause-and-effect relationships in every claim. For example, if a delay is caused by late material delivery, we connect this event directly to the resulting schedule disruption or cost overrun. This structured analysis allows us to demonstrate responsibility accurately and separate client-related factors from contractor issues. By presenting evidence of how actions or omissions directly affect project outcomes, we strengthen claims and defend against unjustified ones.
A core part of claim management services is assessing how delays and disruptions affect both time and cost. At OPM Group, we conduct detailed time impact analyses to measure the effect on the project’s critical path, while also evaluating additional expenses such as labor, equipment and overheads. This dual assessment ensures that claims are not only technically accurate but also financially justified. By quantifying the real consequences of events, we help clients secure fair compensation or defend against inflated demands. Our structured approach provides transparency and credibility in negotiations, arbitration and court proceedings.
The final stage of claim analysis is preparing a clear and well-structured report. At OPM Group, our comprehensive claim reports include detailed narratives, contract references, delay analyses, cost breakdowns and supporting evidence. These reports are designed not only to present facts but also to build a persuasive argument that can withstand negotiation, arbitration, or litigation. By organizing technical data into a logical and professional format, we make it easier for decision-makers to understand entitlement and liability. This structured documentation ensures that our clients’ claims are credible, defensible and ready for use in any dispute resolution process.
By performing a structured analysis, we ensure that every claim is backed by solid evidence and stands up to scrutiny in negotiations or legal proceedings.
Disputes can significantly disrupt project delivery. Our project claim consultancy services aim to resolve issues efficiently and amicably whenever possible, minimizing escalation and costs.
Our structured approach ensures that disputes are handled with professionalism, protecting both time and financial investments.
Engineering, Procurement and Construction (EPC) projects are highly complex and vulnerable to claims due to their scale and contractual frameworks. OPM Group specializes in EPC claim management, providing:
With our expertise, EPC stakeholders can maintain control of projects while mitigating financial and reputational risks.
Delays are among the most common causes of disputes in large-scale projects. Our claim management services focus on justifying delays and mitigating their impact.
Through precise analysis, we help clients prove entitlement to time extensions or defend against unjustified delay claims.
In many cases, contractors and clients face unjustified or exaggerated claims. OPM Group assists in preparing counterclaims to defend your position.
Our experts provide:
Counterclaims help protect financial interests while ensuring a balanced outcome in disputes.
When disputes escalate to international arbitration, proper ICC court case management is crucial. OPM Group supports clients in navigating the complexities of ICC proceedings, providing:
Our goal is to ensure that clients enter ICC cases with well-prepared evidence and strong representation.
While our services apply to a wide range of industries, we have notable expertise in:
Construction & Infrastructure – Handling large-scale public and private projects.
EPC Projects – Providing claim consultancy throughout the lifecycle of EPC contracts.
Oil & Gas – Briefly mentioned here, with a dedicated detailed page available soon.
Renewable Energy – Addressing claims in solar, wind, and hydro projects.
Data Centers – Managing claims and change processes in highly technical, fast-track data center projects.
This industry focus allows us to deliver tailored solutions that fit project-specific needs.
With offices in Canada and Germany and operations across Europe, the Middle East and North America, OPM Group combines global standards with local insights. Our multilingual team ensures smooth communication and culturally aware dispute resolution.
Claims, disputes and changes are inevitable in complex projects, but with the right partner, they don’t have to derail success. OPM Group’s claim management services provide clarity, structure and expertise to protect your investments and maintain project momentum.
Whether it’s project claim resolution, EPC claim management, delay analysis or ICC arbitration support, our consultancy ensures that your rights are protected and your interests defended.
👉 Contact OPM Group today to learn more about our professional claim management and project consultancy services.
Claims management is the process of preventing, identifying, evaluating, and resolving claims that arise during the lifecycle of a project. It involves managing disputes related to contract terms, additional costs or schedule extensions to ensure project objectives are met efficiently.
Claims management spans all project phases: from pre-tender and contract formulation, through construction to post-completion. Early prevention efforts focus on clear contract documentation and risk allocation, while active claims handling typically occurs during construction and final account settlement.
Claims prevention relies on thorough contract preparation, clear scope definition, aligned risk sharing and effective communication among stakeholders. Continuous monitoring and documentation throughout the project help mitigate risks and address issues before they escalate into formal claims.
Managing a claim generally involves: preparing and documenting the claim with supporting evidence; notifying involved parties; negotiating or resolving disputes through mediation or arbitration if necessary; and finalizing settlements. Lessons learned from claims are also reviewed to improve future project management.
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At OPM Group, we deliver comprehensive PMC tailored to ensure the successful execution of complex industrial and infrastructure projects.Our expertise spans from the bidding stage through to project completion, providing robust support at every phase.
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